Patina Collector

Privacy Policy

This Privacy Policy explains how we collect, use, share and protect your personal data when you visit or make a purchase on our website, Patina Collector, which is powered by WooCommerce.

1. Information We Collect

When you visit our website, we collect different types of information:

Personal Data You Provide: When you create an account, make a purchase or contact us, you provide us with personal information such as your name, address, email address, telephone number, payment information and any other information you choose to provide.
Information Collected Automatically: When you use our website, we may automatically collect information about your device and your use of the website, including your IP address, browser type, timestamps and information about how you navigate the website. This may include the use of cookies and other tracking technologies.
Information from Third-Party Sources: We may receive information about you from third-party services that we use, such as payment providers, or from social media platforms if you choose to connect your account to such services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process and Fulfil Orders: This includes processing payments, shipping products, and handling returns and exchanges.
To Improve Our Services: We use the information to analyse how our website is used so that we can improve the user experience and content.
For Customer Service: Your information helps us respond to your enquiries, handle complaints and provide general customer service.
For Marketing: With your consent, we may use your contact information to send you newsletters, offers and other marketing communications.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, for example in connection with tax and accounting reporting.

3. Sharing of Information

We do not share your personal data with third parties, except in the following situations:

Service Providers: We share information with third-party service providers who help us operate our business, including payment processing (such as Stripe or WooCommerce), shipping, website analytics (such as Google Analytics), and marketing.
Business Transfers: In the event of a merger, sale of assets, financing or acquisition of all or part of our business, your information may be transferred as part of the transaction.
Legal Requirements: We may share information if we are required to do so by law, or if we believe it is necessary to protect our rights, safety or property, or the rights, safety or property of our users or others.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate personal data.
Request deletion of your personal data, unless we are required to retain it.
Withdraw your consent to the processing of your personal data where we rely on your consent as the legal basis for processing.
Object to the processing of your personal data in certain circumstances.
Request data portability, which means that you may request that your personal data be transferred to you or to a third party.

To exercise any of these rights, please contact us at contact@patinacollector.com

6. Security

We take the security of your personal data seriously and use technical and organisational measures to protect it against unauthorised access, use or disclosure. All payment information is processed through secure connections (SSL).

7. Cookies

We use cookies and similar technologies to improve your experience on our website. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be published on this page, and we encourage you to review this Privacy Policy regularly.

9. Contact Information

If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at:

Patina Collector
Email: contact@patinacollector.com